Contact Us – Francophones and Cultural and Linguistic Sensitive Care

It’s really, really important that when we are providing services to an individual that we understand what it means to them based on their heritage, based on their experiences and based on their cultural interpretation.

Lydia Fiorini
Executive Director
Sexual Assault Crisis Centre of Essex County

It’s through the language that a lot of values and customs and traditions are communicated and if that is shared between a provider and a recipient, there is an automatic trust that’s built between both. The learning and the sharing and the healing process are much easier because of that commonality.

Anthoula Doumkou
Director of Planning and Community Programs
London InterCommunity Health Centre

As a cancer patient, knowing that I could talk to a support nurse who understands me and can explain things in French reassured me.

Louise Roy, Chatham, Ontario