Cultural and Linguistic Sensitive Care – Francophones and Cultural and Linguistic Sensitive Care

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Module 1	Understanding of Culture and Cultural and Linguistic Sensitive Care
Unit 1	Introduction
Unit 2	Defining Cultural and Linguistic Sensitive Care
Unit 3	Unpacking Culture and Diversity
Unit 4	Being Aware of the Influence of Beliefs
Unit 5	Differencing Equity from Equality
Unit 6	Acknowledging Biases and Automatism
Unit 7	Understanding the Impacts of Language Barriers and Linguistic Sensitive Care
Unit 8	Keeping Power Dynamics in Check
Unit 9	Integrating Cultural and Linguistic Sensitive Care into my Work
Unit 10	Assessing Learning Outcomes
Module 2	Who are the Francophones in Ontario?
Unit 1	Introduction
Unit 2	400 Years of Francophone Presence in Ontario
Unit 3	Francophones in Ontario: Who are They?
Unit 4	Francophones in Ontario: Where Do They Live?
Unit 5	Health Status of Francophones and Language Barriers
Unit 6	Regulation 17: The Banning of French-Language Education in Ontario
Unit 7	Montfort Hospital: A mass mobilization to support Ontario’s only French-language hospital
Unit 8	Proud to be Francophone!
Unit 9	Learning Outcomes Evaluation
Module 3	The Active Offer of French Language Services
Unit 1	Introduction
Unit 2	Defining the Active Offer of French Language Services
Unit 3	Concrete First Steps to Implement the Active Offer of French Language Services
Unit 4	Bilingual Staff Capacity
Unit 5	Breaking Language Barriers with Cultural and Linguistic Sensitive Care
Unit 6	Myths and Unconscious Bias about French Language Services
Unit 7	Cultural and Linguistic Sensitive Approach to French Language Services
Unit 8	Learning Outcomes Assessment
Unit 9	Cultural and Linguistic Sensitive Care - Final Test
Unit 10	Congratulations